Leadership qualities can very well be gauged by the emotional competence of the person. A leader's role is to get others to do their jobs effectively. Goleman very aptly puts, --- Interpersonal ineptitude in leaders lowers the performance of all in the team. It leads to wastage of time, creates acrimony, corrodes motivation and commitment, builds animosity and apathy.
A study of top executives who had failed to be good leaders, showed two common traits in each of them:
1. Rigidity: they were unable to adapt themselves to the organizational culture, to accept or respond to feedback about traits they needed to change or improve. They couldn’t learn or listen.
2. Poor Relationships: they were harshly critical, insensitive, demanding and indifferent to their colleagues.
In contrast to the above the successful leaders had agility, the ability to work with people from all levels in the organization in different styles.They showed empathy and self management skills.
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